Greenville County, South Carolina

How to reach the Greenville CLTC office

If you live in Greenville County and need Community Long Term Care (CLTC) services, SCDHHS routes you to Area 1 — the Greenville regional office. You can also start a new referral through statewide Centralized Intake. The contacts below come only from official SCDHHS pages, checked Oct. 13, 2026.

Your regional office: Area 1 — Greenville

SCDHHS lists the Greenville Community Long-Term Care office as the area office for Greenville and Pickens counties. Confirm the address and hours with the office before you visit.

Address 620 North Main St., Suite 300
Greenville, SC 29601

Telephone (864) 242-2211

Toll-free (888) 535-8523

Fax (864) 242-2107

Source: SCDHHS Community Long-Term Care Addresses (Area 1 — Greenville). Checked Oct. 13, 2026. The same Greenville street address and local/toll-free numbers also appear in the CLTC Brochure (May 2023) and the Greenville toll-free line is listed on the SCDHHS electronic referral page.

New referrals: statewide Centralized Intake

You do not have to live in Columbia to use this line. SCDHHS Centralized Intake (Area 17) serves every county, including Greenville. An individual or family member may request CLTC services by phone or through the official web form.

Intake telephone (888) 971-1637

Intake address 1801 Main St., Columbia, SC 29201

Online referral phoenix.scdhhs.gov/cltc_referrals/new

Sources: SCDHHS CLTC Addresses (Area 17 — Centralized Intake); CLTC Brochure (May 2023); HCBS Waiver Summary Chart (January 2026). Checked Oct. 13, 2026.

Which office serves nearby counties?

Call the office that matches the applicant’s county of residence. SCDHHS publishes this split for the Upstate:

Greenville or Pickens: Greenville CLTC office (Area 1), contacts above.
Anderson or Oconee: Anderson CLTC office (Area 11), 3215 Martin Luther King Jr. Blvd., Suite H, Anderson, SC 29625. Telephone (864) 224-9452 or (864) 660-4100; toll-free (800) 713-8003.

Source: SCDHHS Community Long-Term Care Addresses. Checked Oct. 13, 2026. All 13 area offices are listed on the local offices directory.

How to apply from Greenville County

The statewide steps are the same. A full walkthrough, with a cited SCDHHS source on each step, is on the How to Apply for CLTC Services section of this guide.

Make a referral. Call (888) 971-1637 or use the electronic referral form. You may also use the Greenville office numbers above. Source: CLTC Brochure (May 2023). Checked Oct. 13, 2026.
Ask about a CLTC determination. Community Choices is for people who meet nursing facility level of care. SCDHHS says to contact Healthy Connections about a CLTC determination before finishing a home-care Medicaid application. Call (888) 549-0820. Sources: Community Choices Waiver; Program Eligibility and Income Limits. Checked Oct. 13, 2026.
Apply for Healthy Connections Medicaid. CLTC programs require financial eligibility for Medicaid. SCDHHS Form 3401 is used to apply for waiver services. After SCDHHS has everything it needs, that form says you should receive a letter within 45 days; a disability determination may take up to 90 days. Sources: Getting Started; Form 3401. Checked Oct. 13, 2026.

Official pages checked for this guide do not publish a home-visit calendar or a service start date, so those details are omitted.